Meet Our Team at Marcello Veterinary Hospital

Richard is the Hospital Manager at Marcello Veterinary Hospital. He has worked in the veterinary field since 2014, gaining experience at different hospitals before joining the Marcello team. Throughout his career, he has focused on creating a supportive environment where the team can deliver excellent care to every patient and client.

He genuinely loves his job and takes pride in the people he works with every day. Richard believes that a strong, collaborative team is essential to providing the best possible veterinary care, and he is committed to supporting his colleagues so they can thrive
in their roles.

Outside of work, Richard enjoys spending time with his pets, friends, and family. He values those close relationships and makes time for them whenever he can. He also loves to travel and is always looking forward to his next adventure, whether it’s a new destination or a familiar favorite.

Reed has been working in veterinary medicine as a receptionist since 2021 and strives to make sure you know you’re part of the family here at Marcello. In her spare time, she enjoys gaming, digital art, reading and writing, and keeping up with the latest dinosaur news. She has one kitty named India who is her whole world!

Elizabeth has been working in veterinary reception since 2023. She loves creating a welcoming experience for clients and their furry family members. Outside of work, she enjoys reading, playing video games, and spending time with her own little family, which includes her boyfriend and their three pets, a dog, a cat, and a fish!

Lacy is a happily married and proud mom of two boys. Her family also includes two beloved dogs who bring them lots of joy. Animals have always held a special place in her heart, and that love inspired her to pursue a career working for Marcello Veterinary Hospital.
Being able to care for animals and make a difference in their lives is something she truly loves, and she feels blessed to do so.

With over 15 years of dedicated customer service experience, Kat has thrived on creating positive, welcoming environments for everyone who walks through the door. Since 2025, she has brought this passion to her role as a Care Coordinator at Marcello's Veterinary Hospital. Outside of the clinic, she is an outdoor enthusiast who loves exploring nature, though she is just as happy spending her afternoons lost in a good book or gaming. She also has a unique passion for arachnid care and enjoys exotic animal keeping.

Sage has always had a deep love for animals and a passion for making a difference in their lives. As a Care Coordinator at Marcello Veterinary Hospital, Sage enjoys helping pets and their families, making sure every patient receives the compassion, attention, and care they deserve. She loves being part of a team dedicated to keeping pets happy and healthy and making a positive difference in the lives of the animals and people she meets every day. Her love for animals has been a part of her for as long as she can remember, and she feels fortunate to turn that passion into a career.

Born and raised in Houma, Chelsea has always had a love for animals and the outdoors. She joined the Marcello family in 2006 as a high school vet assistant, gaining experience throughout the clinic before becoming its lead veterinary technician. She also brings six years of animal emergency care experience to her role. She earned her veterinary technician certification through Penn Foster and graduated from McNeese State University in 2023 with a Bachelor of Science in Agricultural Science.

Chelsea enjoys helping pets feel comfortable throughout their transitions of life. Outside the clinic, she loves spending time with family, exercising, and duck hunting, of course, with her favorite Little Debbie snack close by. She happily calls Houma home
alongside her sweet yellow Lab, Dakota.

Bonnie has been working in veterinary medicine since 2017 and has been a part of the Marcello team since 2022. She has a special interest in animal nutrition and enjoys helping pets live healthier, happier lives through compassionate care and education. 

Outside of work, Bonnie enjoys embroidery and baking, as well as spending time with her Maine Coon, Reuben, her rabbit, Kiwi, and her doodle, Gumbo. 

Melissa has dedicated more than 20 years to veterinary medicine and has a true passion for caring for animals and the people who love them. Throughout her career, she has gained extensive experience in veterinary nursing, client care, hospital operations, and leadership.

Melissa enjoys being part of a team that makes a difference in the lives of pets and their families. She especially values building relationships with clients, helping them feel comfortable and informed, and treating every pet with the same compassion she would want for her own.

Outside of work, Melissa is a proud mom of two daughters and a pet mom to four furry family members—Jubilee, her 5-year-old Golden Retriever; Ollie, her 5-month-old Golden Retriever; and her two cats, Amelia and Freddie. She enjoys spending time with her family and loves being outdoors, especially fishing, boating, swimming, and spending time at the beach. She also enjoys concerts, festivals, movies, and relaxing with a good book.

Melissa is proud to be part of the Marcello Veterinary Hospital family and looks forward to helping provide compassionate, quality care to the pets and families in the community.

Madelyn is a Registered Veterinary Technician (RVT) and a 2024 graduate of Mississippi State University, where she earned her bachelor's degree in veterinary medical technology. She joined the team in 2026 and, as a Louisiana native, is excited to be back home and serving her community. Madelyn has a passion for animal health, patient care, and making a positive difference in the lives of animals and their owners.

Outside of work, she enjoys hunting, spending time with her dog, Luna, and crafting.

Victoria was born and raised in Chauvin, Louisiana, and has a strong passion for animal care and client education. She began her career at Terrebonne Parish Animal Shelter, where she gained three years of valuable experience before joining the team at Marcello Veterinary Hospital as a veterinary assistant.

Victoria is especially passionate about educating pet owners on the importance of heartworm prevention, as well as the benefits of spaying and neutering their pets. She takes pride in helping clients make informed decisions to ensure their pets live happy,
healthy lives.

Outside of work, Victoria is married to her high school sweetheart and is a proud mother to a beautiful little girl. She enjoys spending quality time with her family and beloved pets.

Born and raised in New Orleans, Theresa has always had a passion for acts of service. During 2020, she began her animal care journey! After 5 years of boarding and daycare, Theresa ended up at Marcello Veterinary Hospital- where she plans to broaden her knowledge of Veterinary Medicine!

In her free time, Theresa loves to spend time listening to music, taking a scenic drive through the city, and cooking!

Shelby grew up in Houma, Louisiana, and attended LSU, where she graduated with a degree in Animal Science. She has been part of the Marcello’s team since 2025. Outside of work, Shelby enjoys crocheting, spending time with her family, and loving on her Chiweenie, Bubba.

Rachael, a transplant from Virginia Beach, Virginia, has been working for Marcello Veterinary Hospital since 2002. Her passion for grooming has led her to become one of our groomers in 2007. She has 2 amazing children, a daughter with the same spunk as Rachael, and a son with not so down, downs syndrome. She is our resident crazy cat lady with 7 cats. She loves all things outdoors, darts, movies, music, and dancing.

Gabby is a groomer at Marcello Veterinary Hospital. She has been a groomer in the industry since 2022. She specializes in dogs and cats and is passionate about making the grooming experience a happy experience for your pet. Outside of grooming pets, Gabby enjoys drawing and jewelry making, as well as all things Disney. She has many pets, including a dog, a cat, and even a turtle.

Kensie has been a dog groomer at Marcello Veterinary Hospital for since 2022 and truly loves what she does! She is passionate about working with animals and strives to continue learning and improving her grooming skills every day. Outside of work, she’s a proud wife, mom to three dogs, and mom to her sweet little boy. Her family and friends mean the world to her, and she loves spending time with the people (and pups!) who make life so special.

Jaya is a creative, big-hearted girl with a love for all things cute and cozy. She’s a Louisiana girl who loves magnolias, a little vintage charm, decorating, crafting, and making memories with the people she loves. She enjoys adding her own personal touch to everything she does. She’s also a proud wife and a dog mom!